Terms & Conditions

Effective Date: Feb 23, 2025

Welcome to SKYRIXE SERVICES PVT. LTD. ("Company", "we", "our", or "us"). These Terms & Conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully.

1. General Information

- Company Name: SKYRIXE SERVICES PVT. LTD.

- Address: B1 Nutan Nagar, Gurunank Road, Bandra West 400050, Mumbai, Maharashtra. Landmark: Bandra Pond

- Email: skyrixe519@gmail.com

- Phone: +91 9004898839

- Nature of Services: Balloon decoration, flower decoration, wholesale balloons, flower bouquets, and advertising PVC balloons.

2. Eligibility

You must be at least 18 years old to use our services or make purchases. By using our services, you represent that you meet this age requirement.

3. User Account

You may need to create an account to access certain services. You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate and complete information during registration and to update it as necessary.

4. Use of Services

You agree to:

- Use our services for lawful purposes only.

- Not engage in activities that harm or disrupt our services or website.

- Not attempt to access unauthorized areas of our systems or services.

We reserve the right to suspend or terminate your access if you violate these terms.

5. Orders and Payments

All payments must be made through Razorpay. We do not store your payment details; they are processed securely by Razorpay. Prices are subject to change without prior notice.

6. Cancellation and Refund Policy

Refund requests must be made in accordance with our Payments, Cancellations & Refunds Policy:

- No cancellations are allowed within 24 hours of the scheduled service.

- Refund timelines:

 - Within 48–24 hours: 70% refund of the total amount.

 - More than 48 hours before booking: 90% refund of the total amount.

 - No refunds for cancellations made less than 24 hours before the scheduled service.

For refunds, please contact us at skyrixe519@gmail.com or call us at +91 9321056127.

7. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our services. Our liability is limited to the amount you paid for the services.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of SKYRIXE SERVICES PVT. LTD. You may not use, reproduce, or distribute our content without prior written permission.

9. Privacy Policy

By using our services, you agree to the terms of our Privacy Policy, which explains how we collect, use, and protect your personal data.

10. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Any changes will be posted on our website with the updated effective date. Continued use of our services after the changes constitutes your acceptance of the updated terms.

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

12. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

- Company Name: SKYRIXE SERVICES PVT. LTD.

- Address: B01 Nutan Nagar Society, Gurunanak Road, Bandra West 400050, Mumbai, Maharashtra. Landmark: Bandra Pond

- Email: contact@skyrixe.com

- Call or Whtasapp: +91 9004898839