Privacy Policy

Privacy Policy

Effective Date: Feb 10, 2025

SKYRIXE SERVICES PVT. LTD. ("we", "our", "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

A. Personal Information

- Name, email address, phone number, billing and shipping addresses.

- Payment details (processed securely through Razorpay; we do not store this information).

- Date of birth (to confirm age eligibility for services).

B. Non-Personal Information

- Browser type, IP address, device information, and usage data (collected through cookies and analytics tools).

- Location information for service customization (with user consent).

C. Sensitive Information

We do not collect sensitive personal data such as financial information directly. All transactions are securely processed by Razorpay.

2. How We Use Your Information

We use the information collected for the following purposes:

- To process bookings and provide services.

- To send confirmations, updates, and notifications about your order or services.

- To personalize your experience and improve our services.

- To respond to customer support inquiries.

- To send promotional emails and special offers (with your consent).

- To comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

- Service Providers: For order fulfillment and service delivery.

- Payment Processors: Razorpay for secure payment transactions.

- Legal Authorities: When required by law or to protect our rights.

4. Data Security

We implement robust security measures, including SSL (Secure Socket Layer) encryption, to protect your personal data from unauthorized access, disclosure, or alteration. While we strive to protect your information, no data transmission over the internet can be guaranteed as 100% secure.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage or disable cookies through your browser settings.

Types of Cookies:

- Essential Cookies: Necessary for the website to function properly.

- Analytics Cookies: Used to understand user behavior and improve services.

- Advertising Cookies: Used to deliver targeted advertisements.

7. User Rights

You have the following rights concerning your personal information:

- Access and Correction: Request access to your data and correct inaccuracies.

- Data Deletion: Request the deletion of your personal data, subject to legal obligations.

- Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise these rights, please contact us at skyrixe519@gmail.com.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected data from a child under 18, we will delete it immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage users to read their privacy policies.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be notified on our website with the updated policy's effective date.

11. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us at:

- Company Name: SKYRIXE SERVICES PVT. LTD.

- Address: B1 Nutan Nagar, Gurunank Road, Bandra West 400050, Mumbai, Maharashtra. Landmark: Bandra Talav

- Email: skyrixe519@gmail.com

- Phone: +91 9004898839